Players refund request has been denied

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Dazzlehand Casino – Player faces withdrawal cancellation and funds confiscation.

• As far as we know, no relevant casino blacklists include Dazzlehand Casino.
• We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at Dazzlehand Casino, account management, withdrawal process, etc.
• These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.
• Given that I was well aware of my gambling issues, I had the gambling block on.
• The issue was resolved as the complaint was rejected at the player’s request after he had expressed dissatisfaction with the casino’s strict rules regarding bonuses and account closure.

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality. The player from Finland had won €27,000 but faced withdrawal issues after her request was rejected due to self-exclusion at sister casinos, despite being allowed to register and deposit. She sought the return of her winnings and a €50 deposit that had not been refunded. Consequently, her complaint was deemed unjustified, and the casino’s decision to withhold the winnings was upheld. Whenever we review online casinos, we carefully read each casino’s Terms and Conditions and evaluate their fairness. Based upon our estimates and collected information, we consider Dazzlehand Casino one of smaller online casinos .
Make sure to check our promotions page often so you never miss out on a deal that could boost your balance or extend your gameplay. To start playing on the site you need to register or log in on the site. In the period of active development of the Internet a huge number of scammers want to steal your personal data under the guise of licensed platforms. The site has an eye pleasing design, so you will find what you need with ease.The team at Dazzlehand Casino understands the needs of customers for convenience and time saving.
Especially for this reason, the number of fields for registration and login is minimal. It is quite common for casinos to process payments under different names. As mentioned earlier, since you did not request exclusion directly with the casino or its licensing authority, we are unable to assist further in this matter.

Complaints directly about Dazzlehand Casino

• We acknowledged the player’s decision and were available for future assistance if needed.
• Feature parity with the mobile site remains high, including cashier, live chat, and biometrics for quick access.
• DazzleHand Casino can also boast a massive welcome package of 330% up to €1,000 + 1,000 free spins on the first three deposits.
• In case anyone doesn’t know, we have been reviewing online casinos for over 10 years, so you can safely trust our experience in this field.
• The player from Sweden had requested a withdrawal prior to submitting this complaint.
• So far, we have received only 4 player reviews of Dazzlehand Casino, which is why this casino does not have a user satisfaction score yet.

This closure occurred after he requested a withdrawal of €2000 in winnings, leaving him confused about why he had been allowed to play before the account was blocked. The Complaints Team attempted to engage the casino for clarification and resolution but received no response. Consequently, the complaint was marked as “unresolved,” and the player was advised to seek assistance from alternative dispute resolution services and the Malta Gaming Authority for further support. Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. All the details regarding the casino’s winning and withdrawal limits can be found in the table below.

DazzleHand Casino Details

We open the sign-up form and submit contact details with a strong password and preferred currency. We add personal information that matches identification documents to avoid review delays. After accepting the terms, we confirm the account through an email link to activate access. We then proceed to optional limits and security settings before depositing. We advocate testing demos before committing funds to calibrate volatility tolerance and bonus feature cadence. Demo spins help validate UI responsiveness, paytable comprehension, and feature triggers without impacting bankroll.
Thank you very much for submitting your complaint and I’m really sorry to hear about your issue with Dazzlehand Casino. Please allow me to ask you a few more question before we would move forward. I have never used any bonus — when I deposited, I did not activate or claim any bonus. Dazzlehand Casino has a gambling license issued by Malta Gaming Authority in Malta.

Complaints about Dazzlehand Casino and related casinos

So, with the casino following normal guidelines and proper responsible gaming procedures, I wouldn’t have been in this situation in first place. I do admit it is indeed my mistake for gambling the money away, but this is what a gambling addiction does to somebody. I was not verified when I decided I wanted to permanently close my account with them. I had to send multiple documents regarding my residence, and, eventually, I got a message yesterday that they verified my identity. We only contact players through this official complaint thread or via @casino.guru email addresses.
This establishes it as one of the smaller online casinos within the bounds of our categorization. So far, we have received only 4 player reviews of Dazzlehand Casino, which is why this casino does not have a user satisfaction score yet. The score is computed only when a casino has accumulated 15 or more reviews. To view the casino’s user reviews, navigate to the User reviews part of this page. As far as we know, no relevant casino blacklists include Dazzlehand Casino.
It offers a favourable welcome package, daily rewards, and other bonuses to boost your gameplay. Plus, the casino has a high level of security, as it operates under a reputable MGA license. While this may be sufficient for the average player, high rollers might find it restrictive. The player from Sweden had requested a withdrawal prior to submitting this complaint.

DazzleHand Gaming

Withdrawal limits start at €7,000 monthly and can increase with VIP status. Step into the dazzling world of entertainment at Dazzlehand Casino, where our game library is designed to thrill players of every taste and skill level. We’ve partnered with Dazzlehand Casino top-tier software developers to bring you a seamless gaming experience packed with vibrant graphics, crisp sound effects, and fair play certified by independent labs.

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities. Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling. I apologize, but if you have only placed bets on sports betting and your account has been blocked, the casino may have detected activity that requires further investigation. We don’t think that your complaint is unjustified; we just couldn’t evaluate the issue properly. DazzleHand Casino offers a calendar section that rewards players with exclusive daily bonuses. It includes match bonuses, free spins on various slots, casino chips, reload offers, cashback, and combo bonuses.
Each bonus comes with specific wagering requirements, so carefully read the T&Cs before receiving daily rewards. DazzleHand Casino can also boast a massive welcome package of 330% up to €1,000 + 1,000 free spins on the first three deposits. The free spins are available in Big Bass Splash, Zeus vs Hades, and The Dog House. The bonus comes with a reasonable rollover requirement of 35x, while the wagering time is 30 days. Returned players can benefit from reload bonuses, including daily rewards such as free spins, cashback, match bonuses, casino chips, and free bets.